Powered by Smartsupp
LOGIN
SIGN UP
SIGN UP
LOGIN

Contact Us

  • 374 William S Canning Blvd,
    Fall River MA 2721, USA

Leave Us a Message

FAQ

What is kortex-trade platform, and how does it work?
The kortex-trade platform is an asset management platform that offers investors the opportunity to earn high daily profits with short investment periods.
Our team of experts uses their knowledge and experience to invest in a range of financial products, including short-term trading, swaps, arbitrage, forex, currency options, and more. Users can choose between two investment options, with longer investment periods offering higher profits. At the end of the investment period, the main capital (deposit) is returned to the user. Users can make deposits and receive earnings in a range of cryptocurrencies,
Is it safe to invest in kortex-trade, and can I trust it?
Yes, it is safe to invest in kortex-trade platform, and we take every step possible to ensure the security and safety of our users. Our company is legally registered in the United States of America, and we have a team of experts with years of experience in the world of finance and cryptocurrency trading. We also have a track record of successful transactions and satisfied users who have earned high daily profits through our platform. In terms of security, we use the latest technologies and protocols to protect our users' personal and financial information. We also regularly review and update our security measures to ensure that we are staying ahead of any potential threats.
How are crypto payments settled on kortex-trade ?
At kortex-trade, all deposits and withdrawals are settled in USD. If a user chooses to use a cryptocurrency as their payment method, and the cryptocurrency has a floating exchange rate, the user will receive an amount of that cryptocurrency that matches the USD value of their deposit or withdrawal at the time of the transaction.
What is the minimum deposit amount?
The minimum deposit amount on the kortex-trade platform is $500 or the equivalent in the selected cryptocurrency, converted at the current exchange rate.
Can I have multiple deposits at the same time?
Yes, you can have multiple deposits on the kortex-trade platform, in different amounts, different investment plans, and different payment systems. Each deposit works independently and separately from one another, and only the profits from all deposits will go to your account balance. You can hold balances in different cryptocurrencies at the same time, and there are no limitations on the number of deposits you can make.
What is the minimum amount to withdraw?
The minimum amount to withdraw on the kortex-trade platform depends on the payment system that was used to make the deposit.
The minimum amount to withdraw is $5.

Please note that if you have used cryptocurrency for deposit, the withdrawal amount will also be calculated based on the current exchange rate of the cryptocurrency used for payment.
Users can only withdraw funds to the same payment method and cryptocurrency used to make the deposit. For example, if a user made a deposit using Bitcoin, they can only withdraw funds to a Bitcoin wallet.
How long does it take to process a withdrawal?
At kortex-trade, withdrawals are processed Instantly, incase of delays it might take longer than a few minutes up to 24 hours to be completed.

It is important to note that kortex-trade is not responsible for the time it takes for confirmations to be made on the blockchain of a specific cryptocurrency. This time is not included in the payment processing time and may vary depending on the current state of the blockchain network. Additionally, we cannot respond to third-party wallets that show an update of the user's account balance after a certain number of confirmations. We recommend that users keep track of their transaction history and that they allow sufficient time for their withdrawals to be processed. If you have any questions or concerns regarding the withdrawal process, confirmations, or any other aspect of our platform, please do not hesitate to contact our customer support team.
Can I have multiple accounts on kortex-trade?
Yes, you can have multiple accounts on the kortex-trade platform if you have a legitimate need to do so. If you do create additional accounts, you must use a different username and email for each account.
However, please note that users are not allowed to create multiple accounts as their own referrals and cheat the referral system to collect commissions from their own deposits.

If we detect any such attempt to create multiple accounts for the purpose of cheating the referral system, we reserve the right to suspend the account and freeze all funds in all linked accounts that were used to wrongly collect referral commissions.
How to keep my account safe?
At kortex-trade, we take account security very seriously and encourage our users to follow some basic security rules to keep their accounts safe. These rules include setting a strong password of at least 6 characters, including numbers, upper and lower case letters, and/or special characters. Never share your login and password with anyone, and always use a different password than you use to access your email account. It is also highly recommended to enable 2 Factor Authentication for an additional layer of security.

In addition, we would like to warn our users about potential imposters who may attempt to impersonate our staff or request sensitive information. Please note that our support staff will never send private messages to users or ask for any deposits to external wallets. All payments must be made ONLY through the official website https://kortex-prime.com as a deposit. All group chats are for general information and solutions only.

If you have any questions or concerns regarding your account security or any other aspect of our platform, please do not hesitate to contact our customer support team. You can reach us by email at , or by using our Live Chat Support on our website https://kortex-prime.com
We take the security of our platform and the safety of our users' funds very seriously, and we appreciate your cooperation in following these guidelines to help ensure a safe and secure investment experience.